swimmer.com.au has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. This document describes swimmer.com.au's practices with respect to the collection of user information from this Web site. We have taken extra steps to make sure your online shopping experience is the best and is safe and secure.
As a visitor to swimmer.com.au's web site, you have the right to understand our information privacy practices prior to providing swimmer.com.au with any of your personal information (personal information includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address).
Information collected about you
swimmer.com.au collects personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register at swimmer.com.au in order to purchase, your personal information is needed in order to process and fulfill your order requests. Many areas of swimmer.com.au can be accessed without providing any personal information.
On all swimmer.com.au pages that collect personal information, we specifically describe what information is required in order to provide you with the product or service you have requested.
swimmer.com.au collects personal information when you:
Register at swimmer.com.au
swimmer.com.au collects your e-mail address and password when you register at our web site.
Complete user profile information
swimmer.com.au collects the full name, address, suburb, state, zip, country, e-mail address, shipping information and credit card information. This information is stored in the My Account area of swimmer.com.au.
swimmer.com.au collects the billing address of the credit card that is used to make a purchase. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for your purchases through swimmer.com.au. Please view our Credit Card Guarantee for additional information on swimmer.com.au's commitment to protecting your credit card security.
Participate in a survey or contests
Occasionally, swimmer.com.au may offer our site visitors an opportunity to participate in a survey or contest. Information collected by swimmer.com.au when you participate in a survey or contest may include your full name, e-mail address, and street address.
swimmer.com.au collects personal information such as your full name, zip code, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your account, logging on to swimmer.com.au, or accessing your account.
Other information we collect
Some information is collected automatically every time you visit www.swimmer.com.au. swimmer.com.au collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit swimmer.com.au. You do not provide this information it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any personal information.
Cookies and other web site technologies
swimmer.com.au collects certain technical information from your computer each time you request a page during a visit to swimmer.com.au. This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (i.e., Netscape Navigator or Internet Explorer), screen resolution, and referrer web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether personal information may be used to identify you.
How we use your information
Information collected on swimmer.com.au may be used to: Register you at swimmer.com.au
When you register at swimmer.com.au, we use your information to create your account.
Send e-mail notifications for special promotions
If you choose to receive communications from swimmer.com.au about special promotions when registering at swimmer.com.au, we may use your e-mail address to send you communications about surveys, contests and marketing information on swimmer.com.au. We may use your e-mail address or telephone number to contact you about your purchase and availability.
Respond to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance logging on to your swimmer.com.au account.
Improve the quality of your visit to our site
We collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programs and content that will be of interest to our site visitors.
Who we share your information with
We do not give, sell or rent any of your personal information to any third party under any circumstances. The only other company we share your information with is St George, our payment provider, so that your credit card transaction can be completed. We do not send unsolicited commercial email ("spam") to your email address.
Control access to the use of your information
swimmer.com.au believes that site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of swimmer.com.au:
The My Account page on swimmer.com.au allows registered visitors to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can change your shipping information from your account profile; update your name, phone numbers, and credit card information associated with your profile. To close your account contact us.
Communications from swimmer.com.au
You will receive communications from swimmer.com.au when you:
Request a forgotten password on your account
When you request your password, we will send your password via e-mail. All you need to enter is your e-mail address.
Make a purchase
Each time you make a purchase through swimmer.com.au you will receive confirmation of your new purchase via e-mail.
Elect to receive special promotional marketing communications
When registered at swimmer.com.au, you will occasionally receive opt-in e-mails notifying you of special promotions, if you sign up for this service. Special promotional e-mails are intended to inform you of new swimwear or specials that are available on swimmer.com.au.
Request customer support or submit questions/suggestions
When you request assistance with viewing your account, logging on to the swimmer.com.au web site, or accessing your account, we will respond to you via e-mail, live chat or telephone.
Credit Card Information
When you make a purchase from our online store, we need to know the following information so that our secure payment provider, St George, can process the transaction:
This information is collected securely using 128-bit encryption between your Web browser and swimmer.com.au's secure server.
Protecting your information
We want our site visitors to feel confident about using swimmer.com.au to make a purchase, so we are committed to protecting the information we collect. swimmer.com.au uses leading security technology and procedures which are reviewed regularly by our Internet Security Management Team from Instyle IT. Currently, swimmer.com.au only stores the information you provide when registering at swimmer.com.au.
Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to swimmer.com.au over the Internet, your data is protected by GeoTrust Australia's Secure Socket Layer (SSL) technology to ensure safe transmission.More than 100,000 customers in over 150 countries use GeoTrust to secure online transactions, confirm and protect identities, and operate fully managed trusted environments for conducting business over the Internet.
To verify the security of our site, look at our URL in your browser window. The letter "s" added to the "http" indicates that SSL is in effect a closed padlock appears in the corner of your web browser. Also, in many cases, your browser will warn you if you are about to send information via a site that is not secure.
Our legal obligations
swimmer.com.au may also disclose information against someone who poses a threat to swimmer.com.au's interests (such as customer fraud) or whose activities could bring harm to others.
Other web sites
There are several places throughout swimmer.com.au that may link you to other web sites that do not operate under swimmer.com.au's information privacy practices. When you click through to these web sites, swimmer.com.au's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your information.