Christmas Shipping Information

Christmas 2017 is just around the corner so if you are thinking of buying a gift from Swimmer.com.au please consider the following:

Christmas Shipping Guide (not guaranteed)

We do NOT guarantee delivery prior to Christmas. However to give you a guide on shipping times that should arrive prior to Christmas see below. Australia Post is currently delivering on weekends to attempt to get all parcel delivered:

Update 20/12/17 - Our tracking times are still showing that Express Post parcels are being delivered within the standard time frame. Place your orders as soon as possible for the best chance of delivery.

Location Express Post (postcode within express network) Regular Post
QLD 3pm Wednesday 20th December 3pm Tuesday 19th December
NSW 3pm Wednesday 20th December 3pm Monday 18th December
VIC 3pm Wednesday 20th December 3pm Monday 18th December
ACT 3pm Wednesday 20th December 3pm Monday 18th December
SA 3pm Wednesday 20th December 3pm Friday 15th December
TAS 3pm Tuesday 19th December 3pm Friday 15th December
WA 3pm Tuesday 19th December 3pm Monday 11th December
NT 3pm Monday 18th December 3pm Monday 11th December

Christmas / New Year Warehouse Closing Dates

2017 closed dates 23rd December to 7th January.

Our warehouse is closed from 4pm 22nd December and will re-open on Monday the 8th of January. No parcels will be shipped during this closing period and no customer service emails will be answered. We expect a large backlog of orders on our return but we will endeveour to ship all orders placed over the closed period by the 11th of January.

Returns

Please see our returns page. You do not need to contact us to return an item unless the item is faulty.